Lotto apologizes for technical issues ahead of record-breaking € 19million jackpot draw on Saturday, says IT team working to prevent repeat
LOTTO HQ has apologized to players who missed last weekend’s record jackpot draw due to technical issues online.
They added that their IT team was working hard to ensure that a similar situation was avoided ahead of this week’s draw.
The National Lottery encountered “technical difficulties” on its website and mobile application due to traffic volumes leading up to the € 19,060,800 mega jackpot on Saturday night.
No one took home the mega prize over the weekend, but two players will share more than 1.6 million euros after going one number away from the top prize.
A number of angry punters have taken to social media to express their frustration at missing the chance to win Saturday’s € 19million pot due to the digital Lotto crash.
A Lotto spokesperson told The Irish Sun the problem was the result of heavy traffic overwhelming their digital platforms.
A statement read: “We are sorry for any inconvenience to players who encountered technical difficulties with our digital channels on Saturday night.
“Due to a high volume of traffic to our website and app, some players were unable to log in to purchase tickets for Saturday night’s record-breaking Lotto draw. The high level of demand briefly overwhelmed our system.
“Once we became aware of the issue, we redirected online players to their local retailer where possible.
“Ticket sales have remained very strong and we believe the majority of people who wanted to play the Lotto were able to do so despite the fact that digital channels were not available for a short time before Saturday’s draw.
“The draw took place at the usual time because we didn’t want to disappoint the very high number of players who had bought tickets.
“Our IT team worked hard to resolve the issue and continue to work hard to ensure it does not happen again. As always, we encourage our players to purchase their tickets early in store, online or on the National Lottery app. “
WAITING CONTINUES FOR THE RECORD WINNER
The wait continues for the new Irish record lotto winner, as the next person to hit the jackpot will surpass the previous record € 18.9million set by a syndicate in 2008.
There was no jackpot winner in Saturday night’s draw, but two punters took home € 826,392 each after winning the second prize category – Match 5 + Bonus – where players have five numbers and the ball bonus on their lucky coupons.
The jackpot cap means that it is no longer possible to add money to the main prize fund until it is won.
And another seven-figure sum is expected to be up for grabs in Wednesday’s draw for those who missed the jackpot due to the cap.